What We Support

Desktop Support (Help Desk)

Administrative Applications

  • Deltek Costpoint
  • Deltek Time & Expense
  • Cognos 10
  • Maximo
  • Cyber Train (Employee Training)
  • Halogen e-Appraisal
  • Occupational Health Manager (OHM)

Central Services

  • Main Email Servers
  • Main File Servers and Central Storage
  • Main Web Server (Lab Website)
  • Internal Web Server (Internal Web Applications)
  • Website Development
  • Business Server Administration
  • Windows Terminal Servers
  • Active Directory Domain, with Kerberos/LDAP and Mac Support
  • eDirectory, with LDAP
  • External FTP Server
  • Password Management
  • Account Management
  • Service Monitoring and Troubleshooting

Network Infrastructure

  • Copper and Fiber Data Cabling
  • Network Jack Activation
  • Dial-up Modem Access
  • Wireless Networking
  • VPN Access
  • Virtual LANs and TCP/IP Subnets
  • IPv4 and IPv6 Routing
  • TCP/IP Routing
  • DNS and DNSSEC
  • DHCP
  • NTP Network Time
  • Netreg/Quickreg Device Registration
  • Inter-Site Dynamic Circuit Provisioning
  • Network Monitoring and Troubleshooting

Cyber Security

  • Network Firewalls
  • Network Intrusion Detection, Prevention, and Response Systems
  • Windows Update Server
  • Windows Group Policy Management
  • Central Log Collection and Analysis
  • PGP/GPG Key Server
  • X.509 Certificate Authority Server
  • Cryptocard Authentication Server
  • E-Policy Orchestrator Desktop Anti-virus Management
  • Network Vulnerability Scanning and Tracking System
  • Policy Development and Maintenance
  • Baseline System Hardening Guides
  • Training
  • Foreing National Cyber Policy
  • Incident Handling and Forensic Intrusion Analysis
  • Contingency Response Planning
  • Security Reviews
  • Security Risk Assessment